Box Office Hours
Our box office opens one hour before the first show of the day and closes after the last show of the day.
Generally, this means the box office is open from 5 PM - 8:30 PM Monday through Thursday; 1 PM - 8:30 PM on Fridays; 2:00 PM - 8:30 PM on Saturdays; and 2:00 PM - 5:30 PM on Sundays. Please check our calendar for details on a specific day.
Accepted forms of Payment
We accept cash, Visa, Mastercard, American Express, and Discover.
Lost & Found and Other Box Office Questions
The box office number is 312.846.2085 and is answered during its hours of operation for questions regarding accessibility for patrons with disabilities, lost and found, and other general facility questions.
Note that the box office CANNOT accept ticket orders over the phone, place tickets on hold, or predict ticket availability. During periods of heavy customer traffic, the box office may not be able to answer the phone; please leave a message and your call will be returned as soon as possible.
The Film Center is fully ADA accessible.
Both of our theaters are equipped with hearing loops. Switch your hearing device to T-Coil program to use, or request a headset and transmitter from the box office.
We also schedule open-captioned screenings when materials are available. Click here for a list of open-captioned showtimes.
We strive to make our theater convenient for guests who use wheelchairs or mobility devices and their companions. Spaces have been designated to accommodate two wheelchairs or mobility devices in each auditorium, providing unrestricted sightlines. Up to four companion seats, if needed, have been set aside next to each wheelchair-accessible area. If contiguous seats are not available, companions will be seated as close as possible to the accessible location. We ask that all patrons respect the needs of our patrons who use wheelchairs and their companions with the understanding that they may be asked to relocate if sitting in one of the designated companion seats.