Box Office Hours
Our box office opens one hour before the first show of the day and closes after the last show of the day. Generally, this means the box office is open from 5 PM - 8:30 PM, Monday through Friday; 2:00 PM - 8:30 PM on Saturday; and 2:00 PM - 5:30 PM on Sunday. Please check our calendar for details on a specific day.
Accepted forms of Payment
We accept cash, Visa, Master Card, American Express, and Discover.
Lost & Found and Other Box Office Questions
The box office number is 312.846.2085 and is answered during its hours of operation for questions regarding accessibility for the disabled, lost and found, and other general facility questions.
Please keep in mind that the box office CANNOT accept ticket orders over the phone, place tickets on hold, or predict ticket availability. During periods of heavy customer traffic, the box office may not be able to answer the phone; please leave a message and your call will be returned as soon as possible.
Accessibility for the Disabled
The Film Center is fully ADA accessible. Listening devices for the hearing impaired are available upon request from the box office.
We strive to make our theater as convenient as possible for guests that require the use of a wheelchair or mobility device, and their companions. Spaces have been designated to accommodate two wheelchairs or mobility devices in each auditorium, providing unrestricted sightlines for our guests. Up to four companion seats, if needed, have been set aside next to each wheelchair-accessible area. If contiguous seats are not available, companions will be seated as close as possible to the accessible location. We ask that our patrons respect the needs of our disabled guests and their companions with the understanding that they may be asked to relocate if sitting in one of the designated companion seats.